Product Safety and Handling
Lifeline® Cell Technology products may consist of, be derived from or contain human or other animal source material. Customer shall at all times treat such products as potentially infectious, using proper handling techniques. Products should be handled and used only by people trained in proper laboratory safety procedures at Bio-safety level 2 or higher as recommended by the CDC for any human or other animal sourced material.
Lifeline® Cell Technology recommends storing cryopreserved vials in liquid nitrogen vapor phase. If vials must be stored in liquid phase, the vials should be transferred to vapor phase storage or -80°C for at least 24 hours prior to being thawed.
Product Use
Lifeline® Cell Technology’s products are intended for laboratory research purposes only and, unless otherwise stated on product labels, in Lifeline® Cell Technology’s catalog or in other literature furnished to Customer, are not to be used for any other purposes, including but not limited to, in vitro diagnostic purposes, human or veterinary clinical purposes, in foods, drugs, medical devices or cosmetics for humans or animals or for any other commercial purposes whatsoever. Lifeline® Cell Technology’s products, and all media, cell, cell subculture or cellular fraction sold therewith or produced therefrom, cannot be resold to any other party. Any clinical or commercial use of Lifeline® Cell Technology’s products require a supply agreement with Lifeline® Cell Technology.
Customer expressly represents, warrants and covenants to Lifeline® Cell Technology that, as a condition of purchase, Customer will properly use the products purchased from Lifeline® Cell Technology and/or materials produced with products purchased from Lifeline® Cell Technology in accordance with this Agreement, any instructions provided by Lifeline® Cell Technology, and all applicable laws and regulations, now and hereinafter enacted.
Customer acknowledges that since Lifeline® Cell Technology’s products are intended for research purposes only, they may not be on the Toxic Substances Control Act (TSCA) inventory. Customer assumes responsibility to assure that the products purchased from Lifeline® Cell Technology are approved for use under TSCA, if applicable. Customer has the responsibility to verify the hazards and to conduct any further research necessary to learn the hazards involved in using products purchased from Lifeline® Cell Technology.
Product Warranty and Guarantee
Lifeline® Cell Technology warrants that its products will comply with the quality standards set forth in the applicable product literature and/or on the Lifeline® Cell Technology website. The warranty is voided if the products are damaged during transport, or are not handled, used and stored in accordance with this Agreement and Lifeline® Cell Technology’s product literature and other instructions.
LIFELINE® CELL TECHNOLOGY MAKES NO OTHER WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PRODUCT OR NONINFRINGEMENT, OR REGARDING RESULTS OBTAINED THROUGH THE USE OF ANY PRODUCT (INCLUDING WITHOUT LIMITATION, CLAIM OF INACCURATE, INVALID OR INCOMPLETE RESULTS), WHETHER ARISING BY STATUTE OR OTHERWISE AT LAW OR IN EQUITY, OR FROM A COURSE OF PERFORMANCE, DEALING OR USAGE OF TRADE.
If a Lifeline® Cell Technology product does not meet the limited warranty, Lifeline® Cell Technology’s sole liability, and customer’s sole remedy, shall be either the replacement of the product at no charge to Customer, or issuance of a credit for the value of the product or a refund of the purchase price paid therefor, in Lifeline® Cell Technology’s sole discretion.
In the case of media, growth factors or supplements, the limited warranty is only valid through the applicable product expiration date, and Customer must make a warranty claim no later than twenty (20) business days following such date. In the case of living cell products, the limited warranty is valid for one (1) year after the applicable product shipping date, and all warranty claims must be made within such one (1) year period.
At the request of Lifeline® Cell Technology, the Customer shall return to Lifeline® Cell Technology or its designee a sample of the allegedly non-conforming product, such that Lifeline® Cell Technology or its designee may confirm the existence of the non-conformity.
If you have any questions, please contact technical support.